TERMS OF CONDITIONS

Acceptable Use Policy - All Web Hosting Services

1. Spam, Warez, Piracy and Illegal Activities

InfoSky Solutions does NOT permit any of it's services to be used for illegal purposes. These include but are not limited to spam, unsolicited commercial email, warez hosting, piracy and hacking related activities. InfoSky Solutions will remain the sole arbiter in what constitutes any of these activities. You acknowledge that participation in any of these activities will result in immediate termination without refund. InfoSky Solutions may involve law enforcement authorities if we deem necessary.

2. Child Pornography

If InfoSky Solutions discovers child pornography on any services provided to You, your account will be immediately terminated without refund. Your personal details will be passed to law enforcement authorities and we will assist fully with law enforcement authorities around the world to seek charges against You.

3. Hacking/Denial of Service/Sniffing/Spoofing

InfoSky Solutions do not permit any type of hacking, denial of service, distributed denial of service, sniffing, spoofing, password cracking or similar malicious activities to be performed on or by it's services. InfoSky Solutions will remain the sole arbiter in what constitutes any of these activities. You acknowledge that participation in any of these activities will result in immediate termination without refund. InfoSky Solutions may involve law enforcement authorities if we deem necessary.

4. Backup restoration

If your account was cancelled or suspended for non-payment and you still need your data to take with you there is a charge for all inquiries regarding previous services and / or support. We generally keep backups available for a period of 30 days after account cancellation, but can provide no guarantees on the actual length of availability of a backup.

5. Web Hosting Services

InfoSky Solutions has strict resource usage restrictions on Web Hosting Services. These are designed to maintain the integrity, security and performance of our web servers. Failure to abide by these restrictions may result in account suspension or termination without refund.

  • No script or piece of software may use 25% or more of system resources for 60 seconds or longer
  • No user may have above 5,000 opened files at any moment (the limit does not apply to overall number of existing files, owned by the user)
  • The number of emails sent from all email accounts at the same domain name cannot be more than 200 per hour
  • Running stand-alone, unattached server side processes/deamons is strictly prohibited
  • Running any type of web spider / indexer (Google Cash / Ad Spy) is strictly prohibited
  • Running any bit-torrent / P2P application is strictly prohibited
  • Running cron scripts with intervals of less than 15 minutes, or setting up more than 5 simultaneous cron jobs is strictly prohibited
  • Running of public file exchange services is strictly prohibited

6. Disk Usage Provision

90% or more of your content on your website must be linked from an HTML or similarly coded web page where all content is freely available to the public. Your website consists of web pages of a standard design, essentially HTML based text and graphics. Downloadable files, media, streaming content or any file which consumes more than 500kb of space must not exceed 10% of your total used disk quota.

7. WordPress Usage & Modules:

We do not allow any WordPress caching modules on our shared or reseller hosting services. WordPress caching modules continually cause server overload problems and are only allowed on VPS or dedicated hosting.

8. Unlimited Hosting

Unlimited Web Host service is designed to host websites. InfoSky Solutions does NOT provide unlimited space for online storage, backups, email or archiving of electronic files, documents, log files, etc., and any such prohibited use of the Services will result in the termination of Subscriber's account, with or without notice. Accounts with a large number of files (inode count in excess of 200,000) can have an adverse affect on server performance. Similarly, accounts with an excessive number of MySQL/PostgreSQL tables (i.e., in excess of 1000 database tables) or of database size (i.e., in excess of 3GB total MySQL/PostgreSQL usage or 2GB MySQL/PostgreSQL usage in a single database) negatively affect the performance of the server. InfoSky Solutions may request that the number of files/inodes, database tables, or total database usage be reduced to ensure proper performance or may terminate the Subscriber's account, with or without notice. Hosting accounts cannot be used as email storage space.

9. Email space for Unlimited plans

Unlimited Web Host service is designed to host websites. If Any company use corporate email ids and save in server, Request to transfer Plan to our Email Hosting Plan or use email Application (like Outlook express, Thunderbird, etc) to free server space.

10. Transactional SMS

Any promotional messages are not allow.